battery bad

ZF Model: ZB602KL
RAM: 3G
Firmware/APP Version: 339
Frequency of Occurrence: 1,8zh
Rooted: No
APP Name: System




Hi. I am using "zenfone max pro m1". The battery drops quickly when in standby mode. Please review the update, thank you very much

Comments

  • Hi namcoj0021,

    Does the battery drain more when using any specific app?

    If there are battery drain issues in sleep mode,
    in order for us to verify, please kindly follow the methods as below:

    (1.) Charge the phone to 100% before going to bed > remove the charger and turn off screen> the next morning before using the phone, please provide me two screenshots:
    (a.) Settings > Battery
    (b.) Settings > Battery > ""Advanced battery usage"" (click on the battery icon to access)

    (2.) Provide me the time interval and the battery level: for example 23:00 (100%) > 08:00 (95%)

    (3.) In the meantime, were mobile network, WiFi, and Bluetooth turned on or off?

    Thank you.
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