The sound is the worster, and i dont know why

edited September 2020 in ZenFone 4 Series
Last edited by hermanorossi on 2019/1/26 17:02

My maximum sound it isnt that loud when i buy this phone ( Zenfone 4 ). I Don't know what i have done and if i did something wrong. And The "External mode" it isn't work, what can I do? >:^(


  • Hi hermanorossi,

    Could you tell us your firmware version?
    When did this problem start to happen? Please tell us when comparing with which firmware version, the volume sounds lower now.
    Which app are you using to play music? Could you show us a music link for example?
    Are you playing from the phone's speaker/ earphones/ bluetooth?

    By external mode, do you mean hard reset?

    Thank you :)
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