No numberpad switch

edited September 2020 in ZenBook
System: Windows 10
Battery or AC: AC
Description: No numberpad switch
Model: ux333FA
Frequency of Occurrence: Always
Reset OS: No

About 3 days ago,

I bought UX333FA zen laptop (at Staples in Yellowknife, CANADA)

It features NumberPAD functinon but as you can see in the photo,

there is NO numberpad switch icon on touch pad
and CANNOT switch touch pad to number pad also

And another problem,
Sometimes laptop LCD screen blinks with noisy (like old Television)

What happened to my laptop? It's just 3 days after I bought it!

My Emaili address is [email protected]

Please Email me


  • Last edited by blake_ASUS on 2019/3/14 10:07

    Hello climyth,
    Thank you for messaging us.
    Please PM me your product SN.
    I have passed this information to related department.
  • read the user manual for troubleshhoting and switching number pad
This discussion has been closed.