After update Android P not notification Google play store

edited September 2020 in ZenFone 5 Series
Model: ZE620KL
Firmware/APP Version: V16.0610.1901.74
Frequency of Occurrence: 1.8
Rooted: No
APP Name:

Google Play Store app does not come with new update notification and update notified notification.
Google Play Store app version 13.0.23

I did;
---I cleared the cache and storage of the Google Play Store app
---Settings - Apps Notifications - View All Apps - 3 points to the right - I've Reset Application Preferences

The problem continues unresolved :/


  • Hi epalo,

    Good day.
    Please kindly try to restore the Google Play store for a check.
    1. Long press and hold the Google Play store app > into App info > storage& memory > clear data and cache
    2. Back to App info page > disable and enable again, then the system will reinstall automatically.

    Thank you.
  • I have this problem too. In Russia not sertificated in GP Store :(
  • Emilee_ASUS posted on 2019/1/24 06:43
    Hi epalo,

    Good day.

    I did but the problem continues :/

    Please fix it Asus...
  • Android p bug, the notification point is canceled when I select show unread message counter, no problem Google Play store when I select notification point :) Please fix it Asus :)
This discussion has been closed.