Very poor battery performance

ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: 00766-SDM660_GEN_PACK-1.173484.1
Frequency of Occurrence: Most of the time
Rooted: No
APP Name: Battery

Last edited by vishalsharma6277 on 2019/1/22 16:45

Please solve the battery draining problem or replace

Comments

  • Hi vishalsharma6277

    Please help to confirm your phone’s model and firmware version
    Are you talking about battery drains in standby mode or in use?
    If you think that there’s battery draining in standby mode, please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture 2 screenshots as below on the next morning before you use your phone and tell me how many percentage of power the phone has consumed overnight:
    1. Battery : settings> Battery
    2. History details: settings> Battery> please click the sheet

    Thank you:)
  • Specification as per requirement
  • it consume battery even it is not in use
  • vishalsharma6277 posted on 2019/1/23 19:47
    Specification as per requirement

    Hi vishalsharma6277

    What's your phone’s firmware version (Settings > About > Software information > Build number)
    Can you provide some information and screenshots regarding the battery drain issue then we can report your problem ?
    Please charge your phone to full before going to sleep, and leave it unused and unplugged overnight. Please capture screenshots as below on the next morning before you use your phone and tell me how many percentage of power the phone has consumed overnight

    (Battery History details : settings> Battery> please click the sheet)
    Thank you
  • I am not facing this issue. rather my battery lasts 3 days with moderate usage. is there any app which is creating an issue?
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