Audio Wizard - Personal Audio Profile

APP Name:
Frequency of Occurrence: All the time
Rooted: No
Firmware/APP Version: Pie 9.0
Model: ZE620KL

When calibrating the ZenEar stock earphones thtough the Audio Wizard, there is a grounded sound that can be heard after the first step. This occurred only after the Pie update.

It doesn't happen when Bluetooth earphones are used.


  • Hi

    Good day.
    Could you describe more clearly about grounded sound ? Thank you!
    Please check with different earphones if possible.
    Can you help me confirm that phone is up to date?
    Thank you
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