Cast option missing

edited September 2020 in ZenFone Max Series
Not show cast option in my mobile


  • My mobile is Asus Zenfone 3max not cast potion
  • Thread moved To Discussion Section
  • Hi surajw30

    Good day.
    ZC520TL is not designed to support the “Play To” function, but due to process error, some units have installed “Play To” options during firmware update. To prevent unpleasant using experience caused by software malfunction, this function is removed immediately after notice. We sincerely apologize for any inconvenience this may have caused you, and we appreciate your understanding and feedbacks. We look forward to have a long and fruitful association with you as we continue to improve to provide you the best user experience.
  • Hi surajw30,

    Good day.
    Could you please show me your firmware version for a check?
    (settings> system> about phone > software information > build number)

    Thank you
  • Same problem i cant find playto or cast option in my zenfone 3 max

  • Here's my build number

  • Hi ghesie07sanmiguel 

    Thank you for your asking. My ZC520TL with the firmware TW-15.03.1810.194 has Cast(PlayTo) properly. Kindly refer to the steps below: Settings>Connections>Open the Wi-Fi>More>Cast

    For more information, please refer to the link below

    If you have any further queries, please do not hesitate to contact me.

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