Could not start media recorder problem

Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201901/20/230833uqsr6ozhvvbo6vvp.png
APP Name: Camera
Rooted: No
Frequency of Occurrence: Always
RAM: 4G
Firmware/APP Version: 15.2016.1811.338-20181206/2.0.002 (2913-00)
ZF Model: ZB602KL
My stock camera app could not record any videos. Other apps seems to work fine but the default camera could . Please can anyone shed light on this problem ......
APP Name: Camera
Rooted: No
Frequency of Occurrence: Always
RAM: 4G
Firmware/APP Version: 15.2016.1811.338-20181206/2.0.002 (2913-00)
ZF Model: ZB602KL
My stock camera app could not record any videos. Other apps seems to work fine but the default camera could . Please can anyone shed light on this problem ......
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Comments
Hi jas.arellano2013,
Could you try clearing Camera data?
Please check if clearing camera data the problem could be improved.
If not improved, please back up your data and try a factory reset.
Sorry for the inconvenience.
Hi Jei,
Thank you for your help.. I cleared the Camera data and it works now! Thanks a lot!!
Hi jas.arellano2013,
You're welcome!
How to solve this issue
As clearly stated, you can only record when no other apps apart from the Sound Recorder app is using mic.
Do make sure no other apps used mic in background while you tried to record.
If the problem still persists, clear cache and data of the app, grant the necessary permissions and give it a try.