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Fingerprint unlocking opens Flashlight app

jonasalexis
Star I

‎01-15-2019 05:10 PM

Model: ZE552KL
RAM: 2GB
Firmware/App Version: 8.0.0
Location: Manila
Frequency of Occurrence:
Rooted: No
App Name: Flashlight
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201901/16/090713sgs8yed2q8qnipdi.png
Description: Fingerprint And Flashlight app

Having the annoying flashlight app opening whenever i fingerprint unlock zenfone 3 5.5? How can you disable this?
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1 REPLY 1

ServiceH_ASUS
Star III

‎01-16-2019 07:33 PM

Hi jonasalexis What's your phone’s firmware version (Settings > About > Software information > Build number) Please provide the version of flashlight app and google play link. If the issue is still not fix in latest firmware. Please backup phone date and factory reset. In order to exclude caused by software. Thank you{:11_271:}
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