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Idle battery drain

janmykel
Star I

‎01-13-2019 05:35 AM

Model: ZE620KL
RAM: 4G
Firmware/APP Version: Pie
Frequency of Occurrence: Always
Rooted: No
APP Name:

Hello guys, I would like to ask if my battery is acting normal on the new update? I feel like it's draining my battery quicker than when I'm on oreo. I left my phone once after the pie update at night at 26% then i woke up having it in 9% even in idle state it's draining crazy. Pls help is this normal?? (I accidentally manual updated my phone after the FOTA gave me the update :-() Thank you.
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ServiceE_Asus
Star I

‎01-15-2019 11:00 PM

Hi janmykel, Good day. Are your firmware version currently on the latest WW-V16.0610.1812.58? If yes. I would suggest you let the battery charge more than 30 minutes even the battery percentage shows 100, then remove the cable before going sleep. Please show me 2 screenshots as below on next morning before you use the phone. 1. Battery: settings> Battery (Battery usage since full charge) 2. Battery usage: settings> Battery> please click the big battery icon 🔋 Thank you.
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