Good day.
Which firmware version are you currently on? (settings> system > about phone > software information> build number)
Please kindly try to restore the mobile manager app and update to the latest version from the Google Play store.
(settings > apps & notifications > app info> mobile manager> storage & memory >clear data and cache.)
If this problem still exists, please show me this error screenshot and mobile manager app version.
Thank you.
Comments
Good day.
Which firmware version are you currently on? (settings> system > about phone > software information> build number)
Please kindly try to restore the mobile manager app and update to the latest version from the Google Play store.
(settings > apps & notifications > app info> mobile manager> storage & memory >clear data and cache.)
If this problem still exists, please show me this error screenshot and mobile manager app version.
Thank you.