en Expand for more options.
Announcement Phone Community Laptop Community

Problem with the camera.

virusFvirusF
edited September 2020 in ZenFone Max Series
Model: ZC520TL
RAM: 2GB
Firmware/App Version: 8.1
Location:
Frequency of Occurrence: Always
Rooted: No
App Name:
Description: Hi. I have a problem with the camera. The front and back take pictures all the time when I open the camera application. If anyone knows of a very grateful solution beforehand. It should be noted that this does not happen with the opencamera application. Thank you very much. Best regards.

Hi. I have a problem with the camera. The front and back take pictures all the time when I open the camera application. If anyone knows of a very grateful solution beforehand. It should be noted that this does not happen with the opencamera application. Thank you very much. Best regards.

Comments

  • virusFvirusF
    Apparently it's a conflict between native app and open camera.  What I did was uninstall the open camera and restart the device, then it was fixed.  Thank you very much.  Best regards.
  • virusFvirusF
    Hello again.  The problem persists.  Please help.  Thank you very much.  Greetings.
  • ServiceE_AsusServiceE_Asus mod
    Hi virusF,

    Good day.
    Could you kindly tell me more about this matter? Is there any error message pop on?
    Which firmware version are you currently on? Thank you.
  • virusFvirusF
    Hi, the camera doesn't give any error message just takes pictures all the time immediately after opening the camera app. Thank you very much. Best regards
This discussion has been closed.