Zenfone 4 Selfie Bug

edited September 2020 in ZenFone 4 Series
After last update, Zenfone 4 Selfie to Android 8.1 Oreo, the Wi-Fi always can't turn on. We switch to on and after a second its switch back to off, over and over again.


  • Hi leo_gehring,

    Good day,

    Is your current firmware version WW-15.0400.1809.405?
    Could you show me a screen record of this problem?
    To share videos, please upload to ASUS WebStorage (https://www.asuswebstorage.com/navigate/ )or any other cloud storage website, and share the link with us.
    Please also PM me your serial number and I will take a look for you backstage.

    Thank you!
  • Last edited by leo_gehring on 2019/1/26 19:06

    Good night!

    Sorry for the lack of time to answer you.

    Well, as you asked:

    My firmware version is: WW_15.0400.1901.504
    (I've take the last firmware update, but the wifi problem still happen.)

    And the link to the video on YouTube:

    Thank you for your attention.

    Waiting your answer and maybe the solution of this bug.
  • leo_gehring posted on 2019/1/27 07:11
    Good night!

    Sorry for the lack of time to answer you.

    Hi leo_gehring,

    Thank you for your information.
    I have replied you in PM. Please check if possible :)
  • Good Morning! I just answered your PM.
This discussion has been closed.