couldnt connect bluetooth devices to windows 8.1 laptop

edited September 2020 in VivoBook
Description: i couldnt connect external bluetooth devices to my windows 8.1 laptop. X450J series
Battery or AC: Battery
System: Windows 8
Model: X450J
Frequency of Occurrence: Always
Reset OS: No


I couldnt connect bluetooth external devices to my laptop.Please help me to solve this problem


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