Twinview Dock 2 - Troubleshooting?

Aura version: 0x122
Audio version : Not Connected
Touch Panel Version: 06.02.02.09 CFG:55
Dock Version: 533
USB PD Version: Not Connected
DisplayPort Version: 0x1708
Battery Version : Not Connected
This is my current twinview dock version. I am unsure what is wrong but I cannot use the secondary screen at all.
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Comments
Factory reset your phone and if it still doesn't turn on, then please contact your local support