Service of the Handset during Lock down in view of COVID-19

TusharKashalkarTusharKashalkar Level 1
edited September 2020 in ROG Phone 2

Hello Guys,

I own Asus ROG Phone 2, today morning i.e. on 30th Mar 2020 my display went dark.

Phone is not displaying anything , however phone is responding to touch and all other functions are working fine except display.

I stay in India and we are in lock down and there is no response from Asus Service Center.


My phone under warranty, can somebody help me with how to get my phone serviced??

Comments

  • I'm afraid there is nothing we could do as of now. At least until April 15. Government won't allow service centers to open up. So we have to wait. Maybe call or chat with Asus support and see if they could arrange anything.

  • cant find any link on which i can chat or phone number to which they are responding.......

    can u share some?

  • Hi, kindly share me your Email Address & Contact no in PM box.

    I will share the same with service team. Also, be noted that all the service centers are closed due to Government team.

    We will try to see how we can help or maybe try for best possible outcome.

  • @ARP_ASUS

    Don't know how to PM .... 😅

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