Why red tint is still present after A10 update?
akhilj66
Level 3
I and many others have reported this issue.
I want to know whether it can be fixed by software patch or it's an issue with my unit, in that case I'll need to take my phone to service center.
Please respond, I need answers.
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Because the problem isn't the OS, but the screen itself.
Yes, that's what I want Asus to confirm.
I want to know whether it's a non fixable issue or I could get replacement at service center. That's my major concern. I have bought a premium device atleast that's what I thought, but the screen is taking away all that premiumness and I'm regretting that I bought this phone, so I would really want Asus to tell me what needs to be done next as I was not told anywhere in the spec sheet that I would have to face a red tint issue. Also I have seen OnePlus 7 Pro/T and S20/+/ultra - no noticeable tint even in low brightness.
I have paid a premium, I want answers.
I want this issue to be addressed by Asus.
@Anders_ASUS
@CH_ASUS
@LP_ASUS
In my case after the A10 update it has been reduced. Gone completely at 60 Hz. On my phone it wasn't that prominent from the beginning.
Good thing.
I guess then I'll need to get my device's screen replaced.
But I would really like Asus to confirm.
Cool, that's nice. Not sure if I'm just lucky or what but I never had the tint issue since A9 up to A10.
I guess you were lucky enough to get less red tint on the phone.
It's also matter of minding, some people don't really notice and mind and then there are some who notice and mind a lot. I guess I am the latter, but I haven't even noticed any improvements after A10, the world I would use is "hiding" which Asus tried to do by making dark grey colors to black in default theme, hence making it a lot less noticeable.
I watch movies a lot so it is more noticeable to me than other and also as I have upgraded from Samsung S7 which had amazing display, no tint, no black crush.
Now I want answers from Asus, I'm fed up. I want this issue addressed, I won't stop asking from @Anders_ASUS until they address this issue.
I am checking it right now and it has definitely bee reduced on my phone. Look at the grey in the screenshot. Minimal brightness of this very post
Photo has to be taken with a different camera.
I've not noticed any red tint reduction on my phone.
Yep nothing on my phone as well since A9.
Thanks guys for confirming.
We need Asus to address this issue. We were not told in any way by the company that we'll get the red tint, nor it is expected out of a device. So it's not our fault. This red tint issue needs to be addressed.
Could you post some screen shots here?
Maybe. I will do it tonight. But the screenshot is very similar to what I see.
Take photos with another device
@LP_ASUS @CH_ASUS @Anders_ASUS seems reluctant to reply.
Here it is. 120 Hz, 90 Hz, 60 Hz min brightness.
120Hz
90Hz
60Hz
Taken by Samsung Note 8.
If you look at the tab bar on keyboard you can see small differences. This was more noticeable in A9.
120Hz red tint on My Asus Rog Phone 2
My S7 lowest brightness, no red tint.
Lowest brightness red tint on my Asus Rog Phone 2.
What did you use for this background?
Now I'll talk about black crush.
Here you can see the texture in hair being crushed(black crush) in my Asus Rog Phone 2.
Now here is another pic:
You can see black blending well in my Samsung Galaxy S7, no crush.