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Instagram video call battery drain too much and phone heat up zenfone 5Z

amitgarde3amitgarde3 Level 5
edited September 2020 in Fan Chat

On latest FIRMWARE .46 A10 During ongoing instagram video call phone heats up alot on the bit right section of fingerprint scanner and battery drain is too much i used instagram for 29 min and battery drain was 19% during video call


@CH_ASUS @Anders_ASUS

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  • CH_ASUSCH_ASUS admin

    Hi

    1) Check your instagram version, make sure they are updated. There have been many cases of battery drain with FB related applications.

    2) And yes, video calls will drain battery (as camera does use a lot of battery) - however I cannot say 19% is reasonable or not.

    3) Please also try to clear your instagram settings and re-login + restart your device.


    Ping us if you get further issues in future instagram calls, thank you

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  • amitgarde3amitgarde3 Level 5
    edited March 2020
    https://zentalk.asus.com/en/discussion/comment/51139#Comment_51139

    Thanksaalot for such quick response m always in love with this new support on this new forum by u mods especially u @CH_ASUS thank u sir ?

    Although i keep all apps up to date Yes sir will try the steps u suggested and revert back in future pretty soon ??

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