Ignoring customers requests, Asus is making a huge mistake
As a flagship realese , Asus 6z/zenphone 6 has top end hardware but Asus support for software has been equally bad. Be it fixing UI bugs, complaints after every update or adding feature like WiFi calling.
A couple of days back, my family phone , Redmi 5pro, A very ordinary budget phone, received update and got the wifi calling support. Fully stable and supporting both major carrier Jio and Airtel at my place
While our flagship has hardware, a trick to dial a code ( *#*#3642623344#*#*) enable Wifi Calling. Which hit or miss most of the time.
But there is no official update or timeline. Don't go into excuse that this is so hard to get it done.This lowers the confidence in brand. Users are request ing this sine months.
How can Asus expect customer to refer friend and family to get Asus phone or me to buy next Asus phone?
Is there any Asus insider here?
@Anders_ASUS , Requesting you guys to please forward this message to management.