Compass issue in Asus ROG 2
Apollofury
Level 1
Hey guys , i have been a consistent issue in my ROG2 , the compass calibration is off most of the time even after calibrating it multiple times . Any help is appreciated .
I get similar message in google maps .
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I don't know. So it's never correct? Not even if you follow these instructions + doing the eight a couple of times while being in compass mode (click location button twice) in google maps? Please say my name when you reply so I get a notification
If I follow the instructions+doing eight a couple of times while being in compass mode in google maps it stays correct for a few days then goes back to the inaccuracies again , sometimes within few hours , there is no period frequency with which it occurs , just that it occurs very often .
@Anders_ASUS
Yess, the compass calibration is very poor. It needs a fix.
It's always poor and event after calibration it's just moderate level(on google maps)
Screenshot attached with it. I just opened the app and accuracy is at low. Like 20-30 meters shift
@Anders_ASUS
If it can stay correct for a couple of days, then there's probably nothing wrong. If you had answered that you need to calibrate several times during navigation, then there would be a problem but it really depends on your area if it's normal or not to calibrate.
When I travel with subway and start navigating in urban areas with a couple of tall buildings then there's nothing strange about having to do the eight motion a couple of times before I start walking
How come I have never faced this issue with any other phone ?
True. This is a serious compass calibration error.
We can think about this as a personal issues when one device is involved but I'm facing the same issue adn probably from different country. So I don't think it's a single device issue
@Anders_ASUS Please look into it
If you need log let me know.
Tell me the app name let's see even i will test my compass
Google maps
It's always poor when I start maps n even after calibration it takes atleast a min for the Gyroscope work and show where I'm pointing my device.
Can you first please borrow a phone from a friend/family member and check both devices every time you want to use the GPS.
I'm saying this because people in general have a tendency to forget how their old device really acted. Or that we make the assumption that If I had my old device right now, then it would work perfectly. It would pinpoint those GPS signals and the compass would be accurate within seconds.
This is not the first time I've received complaints about the GPS/compass and every time after several logs and internal testing it has ended with nothing. Logs didn't show anything like hardware or software issue and our own testing didn't show any issues at all.
I can definitely help you log your device but first I would be happy if we could do this one test for me
Done this test already with Asus Zenfone max M2 and Lenovo P2 both track the direction much faster than ROG and calibration has to be done once very couple of months sometimes a year .
I had a doubt about myself about this since external factors like high power kines or any magnetic interference could also cause it but I used two phones at the same time and found the above result .
@Anders_ASUS
Ok, I will send you the log tool so we can see what's wrong with your phone