Earphones fit into the 3.5mm jack bit loosely

rcsl.contatorcsl.contato Level 1
edited September 2020 in ZenFone 6

Hi there! I can't plug completely my earphones (ASUS and JBL earphones) into the earphone jack (no click sound). The 3.5mm earphones jacks are recognized by the phone, but they come off without much effort.

Is this normal?

Thank you!

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