Answer Phone calls and Hangout Calls Default to speaker and not ear piece

mcanders041190mcanders041190 Level 1
edited September 2020 in ZenFone 6

Hello!

Been having an issue for the last week where randomly when I answer calls it will default to the speaker and not the ear piece. The setting is not on speaker and when I turn on speaker and back off the sound still comes through the speaker and not the ear piece.

I have cleared the cache and temp data from the phone app and hangouts app but after awhile the speaker bug starts back up again.

Any ideas?

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