Android 10 Issue in Indian Devices
Context: Last week my device started automatically restarting after the latest Android 10 update. I took it to the service centre in Bangalore, F1 Info Solutions and Services.
Result: The motherboard in the device was replaced. The phone was handed back to me. I pointed out that the device started misbehaving after Android 10 update. This is the advice that the service engineer gave me.
Advice from Service Centre: Android 10 update is causing devices to crash. Please don't update the device. Keep using it in Android 9 till a month.
Questions to Asus:
1. Is this really the way to launch a device or its subsequent updates? Full of bugs and unresolved issues?
2. Despite the warranty that is provided, it is not a pleasant experience investing time and effort to go to a service centre in India.
3. I trusted Asus chose it over OnePlus and even Google. Do you still expect me to trust this company again?