Problem with right Air Trigger
gonzaaa.92
Level 2
in ROG Phone 2
Hey!
So I'm having a problem with the right Air Trigger of my ROG 2. What happens is that it has some sensibility issues, sometimes you press it and it flickers. Something I noticed and this only happens with the right AirTrigger is that if you force press it, it stops from working. Whats going on?
Thanks!
Comments
That video explains it.
Thanks for the video, but I kind of need to see your fingers too. Can you make one that looks like this but is from a second device so that we can see your fingers please?
Are your fingers only touching the Air Trigger? Some users are having an issue where they can activate the trigger by touching the back of the phone case.
Are you on the latest firmware?
I don't have a second camera to do what you're asking me. I'm only presing at the triggers, on top of them and not the back of the phone. Finally yes, I'm on the latest firmware.
Understood, thanks for the clarification. I'll pass your video to the software team, we are aware of a similar issue and are working to correct it.
The original thread is here. https://zentalk.asus.com/en/discussion/12086/air-trigger-issue#latest
One more question for you. Are you using sensitivity booster?
Can you toggle it to see if the right air trigger doesn't stop working on a strong press?
Thanks for your reply. It doesn't matter if I check that option, it still doesn't work properly. Do you think it's software fixable or it's a hardware issue?
That's what we're trying to work out. Apparently some people have gotten relief with some recent updates, but not all. I'll update the thread when I know more, and if I fail to do so ping me or send me a PM.
Ok man, thank you a lot!
Just to make sure you don't have the same issue. Please study this video https://www.youtube.com/watch?v=ePi-3DBNM2Q
No, what I'm facing is not like that. To start, I don't use my phone with a case. The right air trigger starts to flicker and to stop working properly only when I apply pressure to it with my finger (something that as I showed on my video, doesn't happen with the left air trigger).
R&D is investigating solutions, but they did make a suggestion in the meantime. Can you try changing your sensitivity from 1 to 2? We have a feeling that might be a band aid for the issue in the short term.
Thanks for your suggestion. I tried changing the sensitivity between various values (including values 1 and 2) but the problem persists. Whenever I start increasing the pressure applied to the right air trigger, the button starts to flicker and stops working correctly.
However, nobility forces us to say that if I set the sensitivity at a very low value, the problem is not so serious since I'm too far away from needing to press the air trigger hard enough to make it flicker. But in itself it doesn't fix the problem.
Happens to me everytime I start the game. Just pull GameGenie toolbar, open AirTriggers , turn them Off and On. It just goes away.. Have to do it every time I launch the game.
Thanks for your reply, but it didn't fix it for me.
Ive the same issue as well, i hope this is not a hardware issue as i bought my phone when i was traveling and getting to ship it is a big hassle for me.
Any update on the issue guys ?
Same problem with the right air trigger. Sucks to play Cod Mobile when your fire button is malfunctioning.
Could you please help me with this
My Android version it updated
I faced this after last update
Hi. Recently I'm also facing the same issue but with left trigger. This flickering this really annoying
If you can activate your Air Trigger by touching the rear of the device, that is a hardware issue. You need to contact your local ASUS service center for a warranty repair.
I tried to contact my local service center but they refused to help because I bought it from US and I am living on Saudi Arabia