Rog phone 2 switches off / shutdown automatically when not using

aslamkhan_11aslamkhan_11 Level 1
edited September 2020 in ROG Phone 2

My phone automatically switches off or I dnt even know if it's off or not but the screen remains black no button works i have to long press volume up and power button to switch on the phone

It happens twice in 2 days don't know if it's a hardware issue or software please help im missing all my texts messages and calls.

Comments

  • Sounds like hardware issue. I recommend you to contact asus support or an ASUS service center

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