Bad internet connection
Cenimm
Level 1
I get bad connection/losing connection on places other dont, I have compared with a old Samsung s8 and every places i tested connection s8 have higher speed and better connection, it have the same tele company so I should not be that. Any idea what I can be?
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No idea but I am also facing the same issue.
Can anyone help?
Maybe it a problem with a certain band ? in certain areas of your country...you can check this video out..
So we will have to live with this? It's nothing Asus can patch or anything? It's really annoying anyway and make the phone useless in many places...
Can I just confirm which version of the device you got ? is it a tencent version or the Global version ?
Global, I live in sweden if that's makes any difference.
Does not say tencent on the back yea ? yes it does make some difference because the tencent version supports limited bands.
But if you have a global version then I am not sure why it isn't switching to bands with better connectivity. Won't know until you test it further.
No it's not tencent version, it don't show tencent in the boot menu. I don't know how to test it more, every where I go I have lower speed the other phones compared with and when you are on places where the connection for other phones is bad but still working my phone goes to h+ and network stop work.
Ok, then I am not so sure what exactly the issue is but maybe you want check with your telco to see if they can help you with it ? See what they can do on their end. I checked out Sweden's network bands and you are having a Global device which supports many network bands.
I can check with my telco, I just think it's weird because the ones I checked with use the same telco that I use. But thanks anyway.
The video says it's a Tencent version. Tencent version doesn't support band 20 in the 1st place. So the video is a joke.?
Yea which is why I am asking him which version he got ?
Is the problem in the provider or in the phone?