Battery not charging randomly.

tkt228tkt228 Level 1
edited September 2020 in ZenFone 6

After recent updates my phone is not longer charging to 100 percent. Before going to bed I verify that is plugged and charging led is initiated some days it charges to between 60 to 70 percent sometimes less. I verified it's not the battery because after a reset the phone will charge to 100 percent. While resetting your phone every night before charging is not the end of the world I'm certain it wasn't designed to perform like this. I'm making this post to see if anyone is experiencing this or if the developers are aware and working on a fix.

Comments

  • Are you using our battery care feature in PowerMaster? If yes, please disable it and see if it will charge to 100%. If it does, the we will try and solve the issue with battery care.

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