File transfer not working

edited September 2020 in ZenFone 6

After update to android 10, the file transfer via USB cable doesn't work anymore. I'm quite sure that It was working on Android 9. When I open the USB settings,all the entries are grey, I can't choose anything.

The PC Is a HP pavilion, Windows 10

Best Answer

  • edited December 2019 Accepted Answer

    Resolved. It was so easy, i had only to cange the cable. An ordinary Amazon basic cable worked fine, while the cable that came with the phone not. Maybe it's damaged.

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