camera app keeps crashing

aashishkap07aashishkap07 Level 1
edited September 2020 in ZenFone 6

recently, on trying to click picture, camera app closes on its own & pic is not saved. this happens in 12mp mode. In 48mp mode, on clicking picture, the phone automatically reboots!!!

however, no problems in 9mp mode..

this is definitely a bug... pls resolve asap

Best Answer

  • _jis__jis_ Level 5
    Accepted Answer

    Clear storage to Camera app and check again.

Comments

  • thanks... its working now

  • It was easy :)

    What caused Camera to get angry? Did it happen after updating to Android 10, or was it not related to it? Any idea?

  • i dont think its related to android 10 update.. because it didn't happen immediately after that.

    A second update was released earlier this month, i think it happened after that update


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