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Contact edit not working

PowerCat
Star III
So I tried to change a name in my phone contact but but it still shows the previous name even though the edit shows the new name.
8 REPLIES 8

Anders_ASUS
Hall of Fame III
Can you please make a video using the screen recorder?
Is this a google contact or maybe via some microsoft exchange?

PowerCat
Star III
It seems whatsapp was the reason.
I deleted the contacted and then just added it again
Seems to work now.

LP_ASUS
Community Legend I
Strange that Whatsapp would effect your contacts. Could be a permissions issue.

Anders_ASUS
Hall of Fame III
PowerCat

It seems whatsapp was the reason.

I deleted the contacted and then just added it again

Seems to work now.


View post
If I create a whatsapp account for a person that is not already in my contacts list and sync that with my google account, then our contacts app will find that contact right away. No need to create a new one and I have no problem changing the name in our contacts app. It will display the same in whatsapp.
So I'm wondering if it could be that you're using one google account for whatsapp and another account for your phone (contacts app)? If this is the case, then the bug could be that when you create an account in your contacts app with the same number as a contact in whatsapp, then maybe it fetches the info from there instead.
I don't have two google accounts so I haven't tried if this could be the case.
Or did you store the contact on "this device" on either whatsapp or the contacts app?