Extremely sensitive microphone ZenFone 6

kevinboston999kevinboston999 Level 1
edited September 2020 in ZenFone 6

Hi All, wife has ZenFone 6, when doing video chat using Whatsapp with her, it's like she's in an airport, I can hear everything around her, to the point I can't hear her. I'm talking TV, people outside, etc. I'm on a Samsung, this happens with everyone she chats with, iphones & Androids, Facebook too. Is there any noise cancelling on this device? Perhaps a setting she missed? Note: she just switched from iPhone, she wants to go back if I can't solve this, so any help is much appreciated!!!!

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