@CH_ASUS Yeah even after factory reset this is happening and not only factory reset , actually after factory reset my smart key stopped working and i had been to authorised service centre they did a OS reset .Then my smart key started working and even my battery issue got resolved but this home screen and app long press is not responding . Today i did a restart then it was normal . But this is 4 th time happening to me after updating to Android 10 . When will this Android 10 bugs resolved ? When can i use my phone like it was performing well in Android pie . Will there be any perfect patch for this ? Even now just 10 mins ago my phone automatically restarted while I was speaking on call .
I am not sure. It could be a faulty chip inside causing the restart. Let me open up a case and we can continue in PM for how to debug it. My goal would be to conclude whether or not this is a hardware failure or not.
@CH_ASUS automatically restarted this was 3rd time .
Previously was happened 1 week or 10 days ago
@CH_ASUS can we expect any update??
No software patch can handle a hardware problem. Unfortunately, this is how your problem appears.
@_jis_ How are you sure that it's a hardware problem?
Spontaneous reboots, smart key problems, digitizer problems, ... a factory reset does not help at all...
@_jis_ my smart key problem solved after OS reset
@CH_ASUS what do you mean by PM ? And no reply till now ?
PM = private message
Tap on his username and tap on "message"
@skylerwolfe I'm not getting message option after taping on that username
@skylerwolfe can you show me screenshot of message over there in that profile? I'm not getting it
@skylerwolfe i didn't get any message option
Don't know what to say about that. @CH_ASUS
With Level 2 you should have permission to send PM:
I've PM:d you. Thanks,