Now what to do with that toolapp
Should i uninstall that
Descargar esta apk y sigan los pasos.
After installation, reproduce the issue.
After that, open up the logtool app and click "Capture Log to MTP"
This might take a few minutes. You should see a dialog box where you can type some feedback, then the device will reboot.
The log will be saved to the /save_log/ folder, with its own subfolder named after the date of the log.
You can .zip the folder and send it to me here, or use your preferred method of sharing files. (Google drive, etc)
Asus sois muy grandes
Pues nada después de que hiciera los pasos correspondientes el teléfono sigue igual.. Me funcionó bien durante 3 minutos pero vuelve a fallar, pensé que estaba solucionado pero no hay manera. Se resiste el tema.
Me reitero en el fallo, ahora el gatillo derecho ha vuelto loco del todo... La frecuencia de la activación y desactivacion se ha acelerado y se ha pronunciado.
Yes please, we have been suffering from this issue for quite some time. Please send the tool.
Since last update of oct 24 till this update(10.35) the right R2 still same bug. I can't play shooter game on this.
Please send me the tool.
Nada... Descuidar, la herramienta es solo orar el registro del fallo, yo lo hice yo pero no contestan
Es decir no es la solución... Es solo una monitorizacion del fallo fallo peor no me han vuelto a decir nada
We have found the problem and fixed it. A FOTA with the Air Trigger fix should come already next week if we don't run into any issues during the approval process. If this FOTA doesn't solve your problem, it could be that you have a hardware issue and need to send your phone for repair.
That's great to hear. Thanks alot for your help in facilitating with the software team for this. Will be eagerly waiting for the update to drop.
Updated my phone just now and I still have the same issue :( please fix it asap. Its hard to enjoy fps game with this faulty right air trigger :(
If all the same phones have the same issue then it's a manufacturing issue not a one off issue in a couple of devices. If the coding is flawed for registering touches in air trigger.... Or if the hardware is compromised... It cannot be compromised the same way on all the phone's. Or can it?
Enough have been said about the issue. Yes it's hard to describe.... I am facing the same issue with my right trigger button. Phone is updated. Last updated on 18/11/2019.
The trigger may or may not work when you press it.... In shooting games people mostly place spring in the right firing button... So the button input is required even when the finger is reading on the trigger.....
If i am resting the finger on the button and want to empty a full 40 bullets magazine... It will stop anytime in between.... And would resume on its own in bouts. It's not playable.
Same problem with me while playing COD its kind a frustrating please HELP!
@mods, @developers @anyone
This is not how a new device is suppose to function. I am waiting to play pubg on my new phone. Please fix the issue.
You quoted the post where Anders said the FOTA update with the fix will hopefully be posted this week. It hasn't been released yet. We're listening, we addressed the issue and fixed it.
Please be patient for the FOTA update.
Sorry, I missed this post. Yes, you can uninstall the log tool since you're done. Thanks for the help.
This means the world to me. Apologies if i ignored a text from Asus team.