Just got my phone. It's amazing. But I'm a frequent user of NFC transactions, and the google pay app thinks I'm using a rooted device. It won't let me add my card at all. Is there a software glitch causing this?
I've installed and using Google Pay without any issues on my device. Tried reinstalling?
Nothing. Still thinks I'm rooted lol.
Safteynet test is saying CTS Profile match "failed" while everything else passed. I literally just unboxed the phone and have no idea why i can't use one of the few things i use!
Any chance you saw this?
From the app website: "Dear users, please note that if you see "Failed" result and in details "Safety Net Request:fail (can't access Google Play Services)" it means that the daily quota of the api request has been reached. Do not interpret the result as a device as not passing the test"
My recommendation is to verify you are running the most up to date firmware and/or reboot your device and check again. If the issue persists we can log your phone to find out why your device is having issues.
You might be right. I'll wait a few days and see what happens.
This is happening to me as well.
The issue might be your google account is out of Sync.
Try these steps
Post the update if the other steps worked.
Apparently the issue is that my device is not Google Play certified. Do you know why this is the case? I just got this phone today.
Try long press google play -> press app info icon -> storage & memory -> clear storage.
If that doesn't do anything, 1 remove your google account 2 disable the google play app and enable it again (this will reinstall the app)
If you phone says Tencent on the back, then this is the issue. It's a chinese version of ROG Phone 2 and not Google compatible
It does say Tencent. I was not aware this was Chinese only. Is there any way to make it compatible?
No, this is not an officially supported configuration. We recommend returning the device to your reseller. This phone will not be in warranty or supported by software updates outside of China, and you will not be able to use Google services.
Anders brought up a good point I hadn't considered. Are you using a Tencent version of the ROG Phone II @fedojm? That model is not Google compatible.