[Phone/Pad] Troubleshooting - Lose the data stored in memory card

FAQBotFAQBot admin
edited September 2020 in FAQ

If you save your pictures or data in memory card and found these data lost , it might be because of the breakdown of memory card.

Please remove the SD memory card and install it in another phone/tablet , and check whether the card can be normally read. If the device still fails to read/detect the data , we suggest you send the memory card to repair.

To prevent losing the important data, we suggest you do the backup or upload it to the webstorage for backup

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