[ZenFone] Can't find SMS in my new device after enabling SMS in ASUS Data Transfer

FAQBotFAQBot admin
edited September 2020 in FAQ

The preloaded Messages app will display the SMS messages transferred from the old device only when the system time of the new device is set to correct local time in Setup Wizard.

When the Messages app does not contain the transferred messages , it is because the device's local time is set incorrectly. Please follow the below steps to resolve the issue:

  1. Activate the Messages app.
  2. Tap More at the top right corner, then tap Settings.
  3. Go to the Settings menu to change the default SMS app : Tap Default SMS app > ASUS Data Transfer, then tap Default SMS app again and tap Yes to revert the default app to Messages app.
  4. Return to the main page of Messages app and check if the SMS messages transferred from the old device can now be viewed.
This discussion has been closed.