ASUS - ZenTalk

dmms · ‎10-01-2019

Hello guys, im having this problem since the start when i take pictures they have predominance of pink colors, for example i take picture of white paper ,when i go see on my galerie the picture have pink stains and if i use the wide angle still do same problem.
I already did hard reset and still do the same.

I Will provide some pictures , but because i did hard reset i Lost all situations.

Anders_ASUS · ‎10-02-2019

Can you please take the same pictures with another phone or at least more pictures from other angles so I know what I'm looking at and what they're supposed to look like? I don't know if the last picture is a sheet of a paper or a pink marble desk

dmms · ‎10-02-2019

Hello Anders, i Will put a link of some example , and what you call a Marvel pink desk is orange i ask a friend to take picture and send me its that desk of the image below.

https://imgur.com/a/QtT2ecz some other samples of that pink problem .

Anders_ASUS · ‎10-03-2019

If you have already tried a reset, the only thing left to do is to contact our support
https://www.asus.com/support/CallUs/
https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en
Some countries offer walk in service centers but not all offers phone support.
https://www.asus.com/support/service-center-location

dmms · ‎10-03-2019

Ok, thank you i will do that.

ASUS - ZenTalk

All my pictures have predominance of pink colors