Please fix this

asifbarwatiyaasifbarwatiya Level 2
edited September 2019 in ZenFone 6

Regarding the audio... WHEN I AM ON A CALL, MANY PEOPLE TELL ME THAT THEY ARE GETTING ALOT OF BACKGROUND DISTURBANCE THEY CANT HEAR MY VOICE THIS MOSTLY HAPPENS WHEN IN TRAFFIC... BUT TRAFFIC NOISE IS NOT SOO MUCH THAT THE OTHER PERSON CANT HEAR ME... AND EVEN WHEN I AM RECORDING SOMETHING TOO MUCH AMBIENT SOUND IS RECORDED WHICH SHOULDN'T HAPPENED AS IT HAS SECONDARY MIC FOR NOISE CANCELLATION..(WITH AND WITHOUT EARPHONES ALSO)@LP_ASUS @CH_ASUS

Comments

  • It's really hard from your description to know just how load your voice is and the surrounding traffic.

    I can only say that we have benchmarked ZenFone 6 against other phones in loud environments and even though it wasn't the best performing phone in our round up, it also wasn't the worst. We have acceptable result and the hardware can't be pushed any further.

    If you sit in a car with windows closed, it should be fine but if you're in a rickshaw with cars and motorcycles honking next to you so you need to shout to make yourself heard, well then our phone isn't for you. Many similar phone will also fail at this task as designs with pop up cameras and similar put a limitation on how big earpiece you can fit inside.

  • rfarfa Level 2
    edited September 2019

    @Anders_ASUS this post is about the microphone, not the ear piece.

    Anecdotally I can hear everything fine. People can't hear me properly

  • Oh, I replied another comment about the earpiece right before this one and though, here we go again, so obviously I didn't read his post properly ?

    I can hear that there's a noticeable difference when comparing with other ASUS phones. Should be fixable with software.

    Thanks for pointing it out!

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