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selfie camera problem zenfone 10

jackchikenman
Star I

hello I have purchased this zenfone 10 for about a week now. so far I have no problems with the phone except for the selfie camera having occasional flickering black lines on video call and sometimes but every rarely the whole screen turns red. is this a common problem with the selfie camera or do I just have a faulty product? I don't proof of it happening because it only happens very rarely and for a split second. this issue seems to only appear in low light situation and not on the stock camera app. 

thank you

ps. I'm still on warranty so I'd like to resolve this issue relatively quick

1 REPLY 1

Mansi_ASUS
Moderator
Moderator

Hey @jackchikenman,

Can you please mention the camera app that you use?